Client Resources
We curated some resources to improve your understanding and experience of using your client portal in Practice Better. We do not expect you to become a master user, but knowing how to navigate the platform will allow you to spend more time on your journey and less time troubleshooting!
WHat you’ll find:
✅Help articles for common questions
✅Video tutorials
✅Additional resources
Browse through the resources at your leisure, and if you have any questions or need further assistance, please reach out to us using the contact details below. We’re here to help you succeed!
🚨 For answers to frequently asked questions about billing, working with our registered dietitians, or session bookings, visit the FAQs page.
For support with My Viva Plan, please reach out to My Viva Plan Support.
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Please visit the Practice Better resource found HERE
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Please visit the Practice Better resource found HERE
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Please visit the Practice Better resource found HERE
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Note that the instructions below are only for new bookings. If you need to reschedule an appointment that is already booked, see How to submit a request to reschedule your appointment.
You can use this process for booking a new session with or without a package.
Sign In:
Start by signing in to your client portal in Practice Better using your email address and password.
Select the Red Action Button:
Look for the prominent red action button on your dashboard and select it to open a menu.
Request a Session:
From the menu, choose “Request a Session” to move forward with scheduling your appointment.
Filter by Practitioner:
Use the filter options to select your desired practitioner.
Choose the Session:
Scroll through the available options and make your selection. You’ll notice both regular and 50-minute Follow-Up Sessions available here.
Book Now:
Click on “Book Now” to proceed with booking the selected session.
Select Method, Date, and Time:
Choose your preferred method (e.g., in-person, virtual), then select a date and time that fits your schedule.
Confirm & Book:
Review your choices, and once everything looks good, click “Confirm & Book” to finalize your appointment
If you need any help or have questions, feel free to reach out to your dietitian!
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See the video below titled “Client Portal: How to Message Your Practitioner”
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Practice Better is Revive’s secure system for scheduling sessions, hosting video sessions, form submissions, document sharing, record storage, chat messaging, and more.
My Viva Plan is the application we use to build your programming. It contains your nutrition plan, fitness plan, progress tracking, lifestyle assessments, and more.
Please be aware that My Viva Plan is not integrated with Practice Better. As such, you must make separate login credentials for each platform.
Video Tutorials for using practice better:
There is a custom playlist provided by Practice Better that can be viewed directly on YouTube. Below is a quick tour of the portal to help you get started!