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Helpful tips before booking

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Frequently Asked Questions

Since benefits plans vary widely and our team has no access to this type of information, it is your responsibility to learn about and understand your benefits coverage.

There are different ways that health benefit providers administer their benefits coverage. They may provide up-front coverage (such as Employee Assistance Programs (EAP) or Employee and Family Assistance Programs (EFAP)) or third-party reimbursements. We do not offer direct billing services.

For accessing coverage through reimbursement, we require you to pay for our services or packages upfront, and the dietitian will provide you with receipts to submit for reimbursement. Your dietitian may provide a lump-sum receipt, if your benefits provider allows for large claims to be submitted, or they will issue one smaller receipt after each counselling session. Your health benefits provider will reimburse the coverage amount; they may cover the cost in full or in part.

If you have more than one health benefits provider, you can submit the remaining amount not covered by one provider to the other. Please check with your health benefits provider(s) for coverage details before booking a session.

If you do not have health benefits coverage, we require you to pay for our services or packages upfront.

The cost of our services covers more than just your visit! Your nutritionist must dedicate time and resources to research and develop a plan that works just for you. Often two to three hours of  “behind the scenes” time go along with your one-hour session. At Revive, our pricing is in line with industry standards.

A 15-minute discovery call is a free service provided by our dietitians. It is the first step in your journey and is a chance for us to get to know you, understand your needs, and determine if we are a good fit for each other. It is also an opportunity for you to learn about our process, pricing and service options, and what to expect in working with us. If you have questions regarding our process or approach to nutrition services, this is the time to ask!

If you determine that we are a good fit for you, your dietitian can assist with booking further appointments to get your journey started.

Various extended health benefit plans cover dietitian services in full or part. Discuss your eligibility with your health benefits provider. Confirm whether your plan covers registered dietitian or nutritionist services. Knowing details of your benefits coverage, per-session limits, coverage reset date, etc., can help you make an informed decision. You are responsible for ensuring your benefit plan covers services by a registered dietitian and whether a doctor’s note is required.

Please be advised that we do require your credit card details on file before booking an Initial Nutrition Assessment. Doing so will improve the efficiency of your sessions, as we can save time from having to obtain your payment information each session (which otherwise would make your sessions shorter). We also hold credit card information on file to hold the appointment or if we need to process a late cancellation or session no-show fee.

Please be aware that our team will inform you before processing transactions with your payment information. All payment information held on your file is kept confidential and secure.

The term “dietitian” is protected by law across Canada, which means that only individuals who meet specific educational qualifications, criteria, and standards can use this title. The term “Nutritionist” may or may not be protected, depending on the province. Provinces like Alberta, Quebec, and Nova Scotia have protected this title by law, meaning that nutritionists in these provinces have met the same criteria and standards as dietitians.

In other provinces, the title “Nutritionist” is not protected by law. Titles such as Registered Holistic Nutritionists (RHN), Certified Nutritional Practitioners (CNP), Registered Nutritional Consulting Practitioner (RNCP), Registered Nutritional Therapist (RNT), National Nutrition Clinical Practitioner (NNCP) etc., are often used by nutrition providers who might have completed privately-owned training programs that are not accredited. As a result, individuals using these titles may not be regulated health professionals.

For the best nutrition advice and information, look for a qualified and experienced professional. You can contact your province’s dietetic regulatory body to ensure you receive services from a qualified dietitian.

For more information, read the full Dietitians of Canada article on Dietitians and Nutritionists.

Research shows that though diets may help you lose weight initially, they do not help with long-term weight management. Our nutritionists help you develop skills for life, providing the ongoing support that fad diets do not.

Many people see nutritionists for a variety of reasons besides weight loss. Sports nutrition, disease management, and corporate wellness are just a few of the areas our nutritionists excel in.

In general, a dietitian can obtain registration with one or more provinces and can only provide services to residents of all the provinces they are registered with. Some provinces in Canada allow any dietitian registered with another province to provide virtual services to residents of their province.

Our team of dietitians can provide services to the residents of the following provinces:

  • British Columbia
  • Alberta
  • Saskatchewan
  • Manitoba
  • Yukon
  • Northwest Territories
  • Nunavut
  • New Brunswick
  • Nova Scotia
  • Newfoundland and Labrador

If you reside in another province and are interested in dietitian services, please contact our office for information.